Durability Guarantee:
We guarantee the durability and craftsmanship of our leashes for one year from the date of purchase. If your Knotty Paw leash shows any defects in material or workmanship within this period, we’ll repair or replace it at no cost to you.

Sustainability Commitment:
If your leash becomes damaged due to normal wear and tear, we encourage you to return it to us. We’ll do our best to repair it, and if that’s not possible, we’ll upcycle it into another product or responsibly recycle the materials — ensuring that every component continues its journey toward sustainability

Community Rehoming Program:
Should your needs change, and you no longer require your Knotty Paw leash, we’ll help find it a new home through our community rehoming program. Share the story of your leash’s adventures, and we’ll pass it on to its next owner, continuing its legacy of sustainable living.

Satisfaction Guarantee:
We want you to love your Knotty Paw leash. If, for any reason, you’re not completely satisfied within the first 30 days of purchase, return it to us, and we’ll offer a full refund or exchange, no questions asked.

Our Promise:
With every Knotty Paw leash, you’re not just getting a product; you’re joining a community that values sustainability, adventure, and quality. Our “Adventure Assurance” is our way of ensuring that every journey is memorable — from the first walk to the next great adventure